Refund Policy
At IrishaFashion.com, we value our customers and strive to provide high-quality fashion products. If you are not entirely satisfied with your purchase, we’re here to help.
Eligibility for Refunds
You may be eligible for a refund if:
- The item you received is damaged, defective, or incorrect due to our error.
- Your order does not arrive within the estimated delivery timeframe.
- The product is unworn, unused, and returned in its original condition with tags and packaging.
Non-Refundable Items
We do not offer refunds for:
- Items that have been worn, washed, or altered.
- Items purchased during a sale, clearance, or promotional offer.
- Custom or personalized products.
- Gift cards and digital products.
Refund Process
- Initiate a Request
- Contact our customer support at [your email] within [X] days of receiving your order.
- Provide your order number and a clear photo of the item (if damaged/incorrect).
- Return the Product
- If required, you will be provided with a return address.
- The item must be shipped back within [X] days of refund approval.
- Processing the Refund
- Once your return is received and inspected, we will notify you of the approval or rejection.
- If approved, your refund will be processed within [X] business days, and the amount will be credited back to your original payment method.
Late or Missing Refunds
- If you haven’t received a refund yet, check your bank account again.
- Contact your credit card company or bank, as processing times may vary.
- If you’ve done all this and still haven’t received your refund, contact us at [your email].
Shipping Costs
- Return shipping costs are the customer’s responsibility unless the return is due to an error on our part.
- Original shipping charges are non-refundable.
